Our Warranty Promise
We are confident in the high quality and reliability of our products, which is why we offer a lifetime crash replacement program for our wheels. Specifically, this means: if used for less than one year, you receive a 40% discount off the recommended retail price (RRP); for up to two years of use, you are entitled to a 35% discount, and after more than two years, you receive a 30% discount.
For any questions or issues, please feel free to contact us anytime via the WhatsApp button on the right side or by email at info@bikebeat.de.
*Please note that the crash replacement program is valid only for the original purchaser and exclusively for private individuals. This warranty is non-transferable and cannot be claimed if the damage is covered by a third party, such as an insurance provider.
The following conditions may result in exclusion from the warranty:
Wear and tear from regular use, improper assembly, lack of or improper maintenance and repairs, use of unauthorized products, modifications to the wheels, careless handling, or damage caused during transport or accidents.
Your statutory warranty rights remain unaffected in all cases!